Marketing Operations Management Specialist

Website Crowdstrike
About the Role:
The Demand team specializes in managing systems and data that support our Sales Development organization. This role plays a key role where we will be analyzing Leads that our automated tools aren’t able to convert into contacts. You will be playing the exciting role of a detective to determine if each Lead can be converted to an existing account or if a new account is needed. You will also be helping fulfill other manual task completion requests such as “Past Due Task Closures” and User Profile Audits
Location: Pune, India
What You’ll Do:
- Monitor global lead routing queue and intervene as needed
- Perform account research to maximize lead conversion and campaign attribution
- Create contacts in target account verticals and personas
- Improve database hygiene
- Build custom Salesforce CRM reporting as needed
- Manage daily tasks within go-to-market tools including: Outreach, Lean Data, 6Sense, etc.
What You’ll Need :
- 4+ years of experience working with go-to-market tools for Lead, Contact and Account management
- Degree Requirements: Bachelor’s Degree
- Proficiency with English written and verbal communication
Bonus Points:
- Experience in building Salesforce CRM Reports
- Experience with creation of Accounts in Salesforce CRM
- Experience with communication platforms such as Outreach or Sales Loft
- Experience with Drift
- Experience with SQL Query Language
Benefits of Working at CrowdStrike:
- Remote-first culture
- Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
- Competitive vacation and flexible working arrangements
- Physical and mental wellness programs
- Paid parental leave, including adoption
- A variety of professional development and mentorship opportunities
- Access to CrowdStrike University, LinkedIn Learning and Jhanna
- Offices with stocked kitchens when you need to fuel innovation and collaboration
- Birthday time-off in your local country
- Work with people who are passionate in our mission and Great Place to Work certified across the globe
We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation – generating the best possible outcomes for our customers and the communities they serve.